Are you finding that your order is wrong?
Did things not come out the way that you expected?
Before you decide that you are going to lower the amount you're going to tip you should probably consider this....
It might not be the waiters fault.
Source: Pixabay.com
I had lunch today at a local Chinese restaurant.
I love Asian food.
Chinese, Japanese, Korean, Vietnamese.... I'm pretty much always up to go out and eat any of it.
Of course I used to love a lot more before my roommate became an Asian Cuisine Chef. Now that our house constantly smells like soy sauce and sesame oil, it is a little bit less appealing to go out and grab a plate of steaming fried shrimp marinated in chili garlic sauce.
Only a little bit less appealing though. I still love it.
Today I had lunch with an older friend that is not accustomed to spicy food. She just can't tolerate it.
After being seated at a nice booth in the back of the restaurant, she made sure to ask the young gentleman that came to take our order to be very careful not to add any spices at all to her order.
Although he appeared to take her very seriously, when our food came out hers was absolutely loaded up with crushed red pepper and a variety of other really hot seasonings.
Well I was very clear with him so that is certainly going to affect the tip. She exclaimed profusely wiping her now sweaty forehead.
Even though I work at a restaurant and I wouldn't dream of lowering somebody's tip, because I know that waiters hardly make any money at all, I didn't say anything to her about it.
After few minutes a young lady came out with our food and delivered it. That same young lady came back to our table about five different times. She refilled our water, she got me a Coke, and she had quite a nice conversation with us.
She's our waiter, not the other guy. I told my friend.
She looked at me nonchalantly, as though it really didn't matter.
I'm only telling you this because it's very likely that the first guy that took our order got the order wrong. However, our actual waiter deserves a good tip for being incredibly friendly with us. She is very attentive, and does not deserve be penalized for his actions.
After few minutes of reflection, she agreed with me.
It left me wondering though, how many people don't tip the waiter because of something that happens in the restaurant that is not the waiters fault? A restaurant is a big machine with a ton of different parts. You have cooks, busboys, food runners, and all kinds of different assistant helpers.
So the next time you thinking about penalizing him or her because your order is wrong consider this....
It might not be the waiter's fault.
Good point to remember when something goes wrong. I would have asked that it be replaced, which seems like it should have been acceptable in this case.
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You're right, a restaurant is a giant machine where all the pieces work as a team to perform well and keep the customer satisfied... But the truth is there are waiters who work hard and do an incredible job, like your innkeeper number 2.
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People don't understand that a waiter is doing her job she is not our servant many waiter don't treat as so good they way she was doing it was her good nature and we should appreciate it we can be reason for someone sadness as well as smile our peaceful meal is just because of them.
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"It might not be the waiter's fault."
You're right. It happens all the time.
I've seen a waiter not get a tip because something on the menu wasn't available. I've seen a waiter not get a tip because the eater was fussy about the taste of the food.
The waiter is the waiter. They cannot ensure the supply of dishes, or even it's taste.
It's wrong to penalize the wrong person. :(
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Maybe it was the chef's fault 🛎
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is tipping that much of a thing there? in my country it's just if you wanna tip then you tip if you don't then you don't give a penny and no hard-feelings. Only the expensive restaurants have an attitude like "look at him he is a cheap son of @@ he didn't live a tip, or left only 5-10$).
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Well since we only get paid in tips and don't actually have an hourly wage then I must say that yes tipping is a big thing.
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in my country waiters earn quite a lot just from their hourly wage but most of the times they have no insurances and stuff. If they get tips too, that they take they earn just from the tips (and this in every cafeteria or restaurant) 2 to 3 times their salary.
If they are in a tourist spot then they can buy a car :P
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Yep. already put my thoughts about tips on a previous post of yours.
So important to give a good tip. However.... I have no problem leaving a bad tip for bad service. and you know the difference between a mistake and a horrible waiter.
it's rare. but on the occassions that I do get one - I'm definitely not going to contribute to any false notions that they stay in that line of work. going out to eat should be a fun experience. and its expensive. i respect waiters (hubby used to be one and is now a chef) but they need to respect their customers too.
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Well it's true that everyone has a bad day now and then but for the most part you're right they should be able to provide you a good experience.
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And furthermore, it could have been that the person taking the order wrote "not SPICY "
And the kitchen just saw "spicy", and it's no one's fault, really. And anyways, should it be harder to pay your rent based on whether you got a word right?
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AMEN.
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Yeah i also agree with you.
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