The transportation industry is getting new recognition with the on-demand app development from the past decade. Various top taxi app development like Uber and Lyft has given the industry a whole new experience. The traditional means of booking a taxi was to call and ask for rates, where, the prices were always on the higher side. With the development of ride-sharing apps, users have access to taxis within the realm of their fingertips. The whole booking system has been streamlined, and passengers even have the chance to track a cab with map integration and GPS.
To avail such an active service with a simple click in their Android or iOS, this mobile app development has proven to be beneficial for both passengers and taxi drivers as both can save a lot of time and can embrace new opportunities. Taxis were never this convenient source of leisure back then, but now you can book a taxi just in a tap and it instantly arrives at your desired place.
If you want to develop a similar Uber taxi booking app, you should keep these 7 sane features in mind.
Develop a Taxi Booking App Like Uber With These 7 Features
1. Customized Journey Preferences
“Customer is the centre for every business,” is effectively incorporated by the taxi booking apps like Uber, Lyft, Careem which have expanded their business, generating brand loyalty and goodwill in the market. Customized journey preferences make an effort in maintaining the client servicing by calling them where they want to get off or do they want music or air condition. Sometimes they even tend to ask about the radio station they want to hear. This sought of service creates a sense of value in the customer, which leads to brand recall.
2. Real-Time Location Tracking
Develop a taxi app with a GPS-enabled map that allows drivers to share their location. By this feature, a customer can also track down the taxi’s location even when the car ride is on, as drivers are supposed to keep the device running all the time inside a cab. The taxi app is developed on Google Map APIs for location sharing that helps drivers and customers to know each other’s location. This way one can avoid frauds and mishappenings. In short, it is one type of security alarm for both parties.
3. Scheduling A Ride
Scheduling a ride is a boon for people as it easies off the stress of reaching somewhere on time. Apps like Uber, through this feature, allows a customer to book cabs before a day or week with preferred date, time, location. This is beneficial for those who visit the station, airport or have to reach for a special event where they cannot be late. The customers who are punctual about their date and time are retained by the taxi business firm as a kind gesture of punctuality.
4. Certify As Favorites
Every taxi app should have a “Favorites” feature to boost the confidence of drivers and satisfactory levels of customers. After completing a ride, the customers can mark the driver under favorites according to the service provided during the ride. The favorite driver will fall under the preferred list for the next ride and this acts as a kind gesture from the customer’s part for the driver. It maintains a trust bond between both the parties on a satisfactory serving note.
5. Payment Modes and Ride History
Payment activity takes place when the ride is completed. Taxi app should hold the right to mark “complete” with passengers upon reaching a destination. There are different payment modes like cash, net Banking, E-Wallet for a smooth and safe transactional facility. The customer pays the bill, through any of these modes and the driver can keep a track of payments under “ride history” option with total rides of the day. For customers, ride history indicates the total number of rides to date through a specific taxi app.
6. Notifications and Review & Ratings
The customer gets a notification from the driver, as a cab schedule confirmation so that both the parties remain notified of one’s arrival. Review and ratings always help drivers to know about a customer’s satisfaction level and also reflects their behavioral chart to the taxi firm with whom they are registered. Such features make an app efficient and maintain an image among other competitors.
7. Chat Option
As the name suggests, it has to be an in-app messaging feature for understanding and fast communication between customer and cab driver. Through message, the customer can convey precise address and location to the driver. For drivers, this feature is to facilitate smooth pickups and for the passenger, it is an easy way to inform him of some specifications. Thus a chat option in an app like Uber can make things more convenient for the users.
Conclusion
The taxi business adapts to the ever-changing needs of consumers for better satisfactory results. The above features can develop convenient and user-friendly taxi app for riders and taxi drivers. Being a taxi startup, if you are looking for taxi booking app development company, then make sure that you hire an experienced iPhone App Development company that has already developed Uber like taxi apps.