More than 19.6 million people across the UK regularly used banking apps in 2016, with 159 logins typically taking place every second, a report has found.
The number of people regularly using banking apps increased from 17.6 million in 2015, according to an industry-wide report by the British Bankers' Association (BBA) and EY.
Last year, there were a record 4.9 billion banking app logins, with 932 million transactions recorded at a speed of 30 a second.
Over the past five years, customers' activity on banking apps has surged by 354A record 4.4 million customer-to-bank webchats took place in 2016 - equating to 510 every hour. This was an increase of 24% on 2015.
Over 434 million text alerts were sent out to customers in 2016 to help them track their spending and keep up-to-date with their bank balance, marking an 18% increase on the previous year. This equated to 14 texts each second being sent out inEric Leenders, BBA managing director, retail and commercial banking, said: "Customers' appetite for using technology to manage their money on the move is showing no signs of abating."
Dan Cooper, EY UK banking and capital markets lead partner, said: "This latest report highlights how customers are increasingly using digital banking, which in turn is driving innovation."
Beautiful post
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
you have to be autor of your posts.
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
Hi! I am a robot. I just upvoted you! I found similar content that readers might be interested in:
https://uk.finance.yahoo.com/news/customer-appetite-banking-apps-apos-230100757.html
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
Congratulations @innoxentlover10! You have received a personal award!
1 Year on Steemit
Click on the badge to view your Board of Honor.
Do not miss the last post from @steemitboard!
Participate in the SteemitBoard World Cup Contest!
Collect World Cup badges and win free SBD
Support the Gold Sponsors of the contest: @good-karma and @lukestokes
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
Congratulations @innoxentlover10! You received a personal award!
You can view your badges on your Steem Board and compare to others on the Steem Ranking
Vote for @Steemitboard as a witness to get one more award and increased upvotes!
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit