Bangladesh Telecommunication Regulatory Commission (BTRC) has no old shortcode '2887' BTRC has advised callers' shortcode '100' to make any complaint from Monday (February 26th).
The secretary said. Sarwar Alam said in a press release that this change has been made to make the operation of the call center easier and faster.
In the notification, he mentioned that all complaints received from the customers will be supervised by the commission 'Compliance Management Task Force'. In the first phase, the complaints of telecommunication operators will accept 'Complain Management Task Force'.
In the second phase, the Complain Management Task Force, which is available from the call center, will send them to the operator concerned. In the third phase, the 'Complain Management Task Force' will inform the customer after receiving solutions from the operators.
It is to be noted that 2025 licenses have been licensed by BTRC to provide telecommunication services in the country. General customers take services from them. And if he is deceived, then call the BTRC through the C
