They said they are turning down the call centres. What I asked myself is why does a supermarket chain have 1200 people sitting in call centres. Don't take me wrong I am very sorry for the persons that loose thier job but from the point as a shareholder i can understand why tesco heads are doing this...
But maby some internal here can enlight me.
Greetings, George
I totally agree with you, cutting down 1,200 jobs may seem a lot, but if people look at the speed of how AI is improving everyday, it's obvious that AI would replace most of the jobs in a call center. This is nothing personal, it's just business.
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