Railway hotline responds to "steward refuses breast milk into refrigerator"

in news •  4 years ago 

A short video tiktok of a crew member who refused to breastfeed her mother's breast milk was sent to the refrigerator.

In response to this, on November 2, the customer service staff of China Railway 12306 hotline told surging news( www.thepaper.cn )The refrigerator on the high-speed railway is generally used to store the boxed rice sold on the high-speed railway for unified storage, which belongs to the railway sales. At present, there are no relevant regulations or regulations on its management, but it is generally not provided to the public. Therefore, the crew members have the right to refuse. The 12306 hotline customer service staff suggested that if passengers have special needs, they must use refrigerators, which can be reflected to the conductor and solved through negotiation.

Tiktok reported that a high speed rail refrigerator was not allowed to store milk on the night of October 31st, according to a video of Sichuan observation. The voice over in the video said, "the high-speed rail has a refrigerator with drinks and two bags of breast milk. The reason is that food safety is the reason. Calling 12306 also says that it is not good for food safety."

High speed rail tiktok members agree with the high speed rail attendants. They think that breast milk is a special kind of food, and the crew members are not aware of the possibility of contamination of other items in the refrigerator.

Can high speed railway refrigerator store breast milk? How to deal with such demands raised by lactating passengers?

A high-speed rail conductor told surging news that according to the regulations, the food taken away by passengers can not be put in the refrigerator of the dining car, because there are food safety problems when storing the food for sale.

The conductor of the high-speed rail said that ice cream was also sold on the high-speed rail, and the ice-cream ice bags stored could actually be lent to passengers, "but it depends on the actual situation on the train."

A lactating Ms. Zhang said that if a lactating mother wants to travel far away, it is recommended to carry a small refrigerator with her if possible. "Ice pack + blue ice" is also a cost-effective choice. When the child wants to drink, take out the breast milk and warm it with hot water.

The surging news noticed that there were also microblog netizens who reported that they were passengers in the seat next to the party. At that time, the steward sent frozen mineral water to help refrigerate breast milk. Surging news repeatedly contacted the netizen, up to the press, no response.

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