No worries. It helps to know we are not alone in our challenges :). Sounds like you have a good support structure under you. 30% is pretty good. Belief in ones ability is so important. I used to write instructional guides for other support workers about my clients gestures/behaviors (with appropriate approval of course). That way if you or the client leaves, the next support worker doesn't have to start from scratch.
Thank you for actually caring. I'm not really sure how Steemit works yet or how much I'll be on here, but feel free to reach out if that would help you. I left the industry a few years ago. It wasn't the clients, but dodgy support workers and the bureaucracy.
Have a great day!