In this video, I run through how to find and remove spyware, how to find and remove trojans, how to find and remove malware and how to find and remove viruses from your computer.
How to remove a virus:
- Run your virus scanner, but beware, many modern viruses can circumvent (or hide from) anti-virus programs. Quarantine anything suspicious.
- Make sure you are using a reputable antivirus. Some good free ones are Avira AntiVir, AVG, and avast!
- In the event, no viruses were found and your issue virus issue is still present follow these next steps.
- Have a scanner, such as Malwarebytes Anti-Malware, Spybot Search and Destroy and Superantispyware.
- Depending on the virus you might not be able to install any software or do updates. If this is the case skip to step 7, otherwise continue to step 6.
- Reboot into "Safe Mode". Restart your computer and press F8 before Windows loads. Press F8 several times if you need to. Select "Safe Mode" from the resulting menu. Safe Mode disables much of the start-up routine.
- Reboot into "Safe Mode with Networking". Restart your computer and press F8 before Windows loads. Press F8 several times if you need to. Select "Safe Mode with Networking" from the resulting menu. Safe Mode with Networking disables much of the start-up routine but allows the use of basic web browsing, allowing you to access to download and update Malwarebytes, Make sure you select full scan option instead of quick scan.
- Once in safe mode with networking download Malwarebytes from their website, install it and update it.
- Run your malware scanners - Run both the scanners sequentially, deleting any references found. CAUTION: When deleting infected files make sure you are not removing important files you require (e.g. Microsoft Outlook uses ".pst files" for your email, and often some emails within this ".pst file" are infected). Virus scanners will delete your complete ".pst file" so this means your entire email inbox, not just a single email.