Is this normal to have Poloniex deposits stuck in limbo all day?steemCreated with Sketch.

in poloniex •  8 years ago 

It's been almost 7 hours since my deposit, and nothing has shown up in my polo wallet yet. Also, it looks like @poloniex hasn't sent any withdrawals in that time either; it seems like their wallet must be frozen.

Is this normal for them? I feel like it's happened a bunch to me lately, but I never remember this happening with @bittrex.

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I just ran into this on poloniex. When I looked at my accounts, steem deposits and withdraws were temporarily suspended. There was nothing in the trollbox or announcements. I won't open a support ticket unless this drags on for more than 72hrs.

I'm wondering if it is related to the issue they had with ETH the other day, as steem and ETH are directly exchangeable there.

Yes, why open a support ticket if it takes one 2-3 days to be addressed.

  ·  8 years ago (edited)

You have to open the ticket in Poloniex. It seems like Polo issue.
Sometimes they don't process SBD deposit right away.
It happened to me once. I waited 24 hours

Random delays from 10-15 minutes to hours are now "normal" for Polo. In the last 48 hours it's happened for me with STEEM, SBD, and NAV. Others have had ETH in "pending" limbo for hours. I'm using Bittrex more and more... at least they bother to flag wallets that are delayed.

No, this is definitely not normal. Deposit times can vary by cryptocurrency, but I've never had one take more than an hour and typically they are faster than that. However I've never tried depositing Steem or SBD with them. Could be a momentary Steem network issue. I'd open a support ticket with them as @claudia suggests. But try not to worry, Poloniex is usually very reliable and I'm sure it'll get sorted out eventually.

Also on poloniex there is a chat box on the right side of exchange page .polo has a monerator there that may be able to help .

I've never waited more than 30 mins or so with polo for anything. They have always been pretty good.

I hadn't either, but it's been twice now with STEEM.

Happens often cause poloniex are n00bs

And yes, bittrex is much better. Never had any issues there but a couple on poloniex. Actually I'm trying to use bittrex for everything possible, so even worse to get many issues with polo...