Any tips on how to get my money back from Poloniex??

in poloniex •  7 years ago 

It's been 7 days now. Still no response from Poloniex support. I've even emailed the owner and sent him a facebook message. Still no response. Last week I tried to withdraw $650 USDT from my Polonie account to Coinbase. Poloniex states completed but no funds appear in my Coinbase account.

So now I try to track the transaction on the blockchain. I see that it was never completed. To top it off!! What Poloniex tried to send as a completed transaction was .000023 BTC which would only be pennies. My withdrawal was supposed to be for $650 USD.

What should I do now other than legal action?

Any suggestions would be greatly appreciated.

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Its a hard one mate, depending where you're from, most likely you're not covered by any Consumer Protection laws, and with an amount of $650, it may not be worth disputing it as court cost>recovery.

Best advice, be persistent, hit the social media, tagging poloniex and coinbase asking whats happening, and most important of all be polite. No one likes an asshole.

Keep us up to date mate, Good luck

Thank you for your response. I will be persistent and try to be nice as difficult as it may be at times.

you have tx. show for me

  ·  7 years ago (edited)

private