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The latest technology trends in e-commerce
As the internet has propelled numerous online activities to unprecedented heights, Ecommerce Technology Trends will reign supreme in this cutthroat competitive world. This is one of the reasons why a growing number of existing consumers have begun to purchase more online rather than in brick-and-mortar brands.
Indeed, Statista forecasted that retail e-commerce sales will increase from 4.28 trillion US dollars to 5.4 trillion US dollars between 2020 and 2024. Such expectations are attracting many sellers to open online stores in order to avoid swinging around the world only to sell what their consumers genuinely want.
The following key e-commerce technology trends will shape the future of the industry, regardless of how long you have been in the business or whether you are just starting an online retail business for the first time now:
Livestream Shopping dominates online sales
Augmented and virtual reality are making online shopping interactive
eWallet technology is essential
Subscription services are gaining traction in eCommerce
Upselling and cross-selling fueled by personalized product recommendations
Integration of CRM improves customer experiences
PWAs help shoppers quickly complete tasks
Voice search technology is gaining popularity
Many successful e-commerce ventures have got to where they are on the back of the cutting-edge technology they employ. Take the opportunity to understand new technologies to deliver improved service to your customers and your company's bottom line will reap the benefits, too.