Why cafes and restaurants need mobile apps?

According to Statista, 83% of mobile users in the U.S. own a smartphone, and that fact turns them into potential users of mobile applications. And these numbers are growing yearly. When it comes to a restaurant, people like to know more about it before actually visiting it, stats say that about 90% of the smartphone users so that. They check for the restaurants online before making a decision.

You’re here because you’re wondering if you need a mobile application for your restaurant or café and the simplest answer we’ve for you is yes! And let us explain to you why. First of all, you need to let go of the idea that mobile apps are only for big businesses and they’re the one who can benefit from it because it’s false, nowadays business irrespective of its size is investing in mobile apps and it’s only bringing them more success (presuming the mobile app is developed right by right restaurant app development company).

Now getting to other major ways the mobile app will be bringing change to your business:

Reach the bigger and right audience
Social media helps you connect with an ever-widening audience and thus get new customers. A restaurant/cafe app, working on the basis of geographical availability can easily help reach out to the target audience. Restaurant/café apps help to spread the business too, we know that people talk and once they’ve experienced something that brings comfort right into the palms of their hands it is then spread.

Build a brand and recognition
An application can also play a huge role in brand awareness, an app almost works like billboards, they rarely go unnoticed. There is a great amount of space for the designers and the media market heads to make the app catchy and do their publicity right because that’s how the brand will now be known as. Whereas, advertising plays an important role in brand recognition and happens along the lines and with time the number of customers just increases.

Aware of the Competition
It’s the era of technology, if you’re thinking of making an app for your restaurant/café it’s better to assume your competitors already have one and if this the step forward then you’re already a step behind but if not, then get yourself an app developed and be ahead of them! Being on the same platforms with your competitors gives you the advantage of staying in the loop and tells what new steps to take.

Availability to customers all the time
Another best thing about mobile apps is their 24/7 availability and once it’s an application for your business/café the customers will have access to it all the time. It makes their life convenient and helps your business improve. They can order food whenever they want to, make reservations, place pre-orders, check availability of the restaurants, give reviews, etc. which just works for the benefit of both: customers and the restaurant/café owners.

Gain customer loyalty
Since customers are the biggest liability in this business, having a relationship with them is very important. Customers need to know they’re heard even if it’s by a restaurant/café or should I say especially when it comes to a restaurant/café. Having a mobile app does that to your relationship with your customers, it builds a way to communicate and contact easily, which not just saves time of the customer but also gives an opportunity to the restaurant/café owners to improve their services as per customer’s needs.

In conclusion, not only a mobile app for the restaurant/café will provide an outlet for you to connect with customers and grow marketing channels, but it also calls for customer retention, the ability to book more reservations, order online, and much more. Mobile apps bring the opportunity to boost business in a very cost-effective manner.