Retail Trends 2022: 101 industry experts share their predictions

in retail •  2 years ago 

The Top 10 Retail Trends of 2022-2023, as predicted by our experts, are:

  • Retail Trend #1: AR/VR Shopping
  • Retail Trend #2: Omnichannel Experience
  • Retail Trend #3: Social Commerce
  • Retail Trend #4: Personalization
  • Retail Trend #5: Contactless Shopping
  • Retail Trend #6: Influencer Marketing (Livestreaming, TikTok/IG Marketing)
  • Retail Trend #7: Voice Commerce
  • Retail Trend #8: Customer Experience Optimization (CXO)
  • Retail Trend #9: BNPL (Buy Now Pay Later)
  • Retail Trend #10: Same-Day Delivery

Other emerging trends of the industry:

  • Private Labels
  • Blockchain/Cryptocurrency/Digital Wallets
  • Virtual Fitting Rooms
  • Chatbots
  • Supply Chain Optimization
  • Sustainability

Other key observations & useful insights:

  • 3 out of 5 top retail trends of 2022 were also included in 2021’s top trends list.
  • Omnichannel is steadily for the third year in the row among the top three retail trends.
  • BNPL recorded a significant YoY rise, despite not getting a single vote in 2021. This highlights the industry’s potential, adoption rate and maturity against this trend within the last 12 months.
  • Total retail trends spotted: 172
  • Trends per expert: 1.71
  • Unique retail trends spotted: 65
  • Total retail professionals involved: 101
  • Background of the experts interviewed: retailers, agencies, B2B retail SaaS

Find the complete list of the predictions of 101 industry experts for the retail trends 2022 here.

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