Thank you for pointing out this vulnerability in our security system. I would like to apologize for failing to adequately respond to your messages and overlooking the technical issue itself. We take the security of private data trusted to CGTrader very seriously, and we are taking significant steps to ensure similar situations do not occur in the future.

This vulnerability in the system has now been fixed. This issue is specific to image document copies provided, and no other digital identity, payments or banking information has been compromised. This issue affected ~30 users, as the issue was actually fixed after your comments in January for all new uploads, except for images uploaded previously. We have notified the potentially affected users so they can take steps to protect themselves. We are also now initiating a full security audit to prevent similar vulnerabilities from arising in the future.

My sincerest apologies once again and I would be happy to respond to all the outstanding concerns.

Dalia, CEO @CGTrader