RE: Full service restored currently!

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Full service restored currently!

in shadowbot •  7 years ago 

Simply login using your new key and it should automatically update everything. Same as signing up. We made the process all 1 form to make it simple.

shadowbot
7 years ago by

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      ·  7 years ago 

    It worked perfectly, many thanks!!!
    I am just a stupid human :)))

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      [-]
        ·  7 years ago 

      Hello @shadowbot, something is not working properly with my account. I am not sure what is it, but the bot made no upvotes today, my voting efficiency is therefore 0:
      Screen Shot 2018-01-11 at 17.49.16.png

      Also:
      my account is not among the casters:
      Screen Shot 2018-01-11 at 17.48.57.png

      Strangely enough I received a few upvotes from other shadow casters today...

      Hmmm...

      Can you help me? (Sorry for the mess...)

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        [-]
          ·  7 years ago 

        It appears your private key is missing from the system. When did you last update your password?

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          [-]
            ·  7 years ago 

          Ohhh, how? I had to change my passwords 2 days ago, but I immediately logged in with the new private key as you suggested and as I saw my dashboard appearing properly I was happy that everything was fine.

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            [-]
              ·  7 years ago 

            Try logging in again with your current key we will monitor what is going on. It seems your new key is not being stored, perhaps there is a bug in this.

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              [-]
                ·  7 years ago 

              I logged in again... :-)

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                [-]
                  ·  7 years ago 

                Okay, I think we identified the issue. If you could just login another time it will either work or we identified the cause of the issue at least and can fix it! Thanks again!

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                  [-]
                    ·  7 years ago 

                  Worked! I am among the casters again... wow, I am relieved!
                  Screen Shot 2018-01-12 at 7.26.39.png

                  Sorry for this mess, I did not want to be an un-asked system tester.... thanks for the support!

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                  [-]
                    ·  7 years ago 

                  yes and thanks to you we discovered a bug, through a combination of very unlikely events you landed up unable to update your key. This issue will be fixed in our weekly update this week! Thanks for being part of this project! We can't do it without people like you!

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