Real-time communication has ceased to be limited solely to voice calls since the advent of the mobile phone and Short Messaging Service, also known as Bulk SMS. The emergence of smartphones and mobile internet introduced a variety of messaging services that offer a lot more functionality than simple text messaging.
Messenger apps such as Facebook Messenger, WhatsApp, and Telegram offer features such as group chats, longer message support, image sharing, and seamless integration with other apps. In general, this results in a lower operating cost compared to traditional methods.
These applications have become extremely popular across generations due to their ease of use and convenience. The convenience that these channels afford to customers has made them popular amongst a variety of services and businesses. This $19 billion deal is further proof that these applications will be an integral part of how people in the future communicate and interact with each other.
We have cryptocurrency transactions at the other end of the usability spectrum. For the uninitiated, these technologies tend to be confusing, and this may be why the younger generation is more inclined to use them than any other generation.
Facebook has already set up a cryptocurrency division, and reports indicate they are developing coins that will enable people to send money via WhatsApp using digital currency. The announcement is encouraging, but there are few details and there were many concerns about data privacy for the company in 2018.
The convenience that these channels afford to customers has made them popular amongst a variety of services and businesses.
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