The promise of the latest Facilities Management (FM) software is an exciting one of reduced asset and space management costs, increased productivity and a better-managed asset lifecycle. One downside of implementing new technology is that it increases productivity in one area and exposes or exacerbates bottlenecks or gaps in data or processes in another. Facilities management implementations have an Achilles’ heel called data.
When data and as-built information are complete, reliable, and accurate then the process moves forward and the promises of a perfect FM world are fulfilled. Sadly like unicorns and mermaids, perfect data and accurate as-builts are a myth. source