Good Tests and Bad Metrics: Choosing Quality Over Quantity in Software Testing

As a part of the quality assurance team, you are always expected to carry a quality stick to ensure quality is maintained to a "T." We are always asked to put ourselves into the shoes of the customers and ensure the products/projects meet their expectations with the highest quality achieved.

But the actual irony lies where all our quality metrics boil down to quantitative numbers and terms like bugs logged, the number of test cases written, the number of test cases executed, time spent on testing, URLs tested, browsers checked for cross-browser testing, defect leakage, and more.