Most of these books were familiar to me, and perhaps they will ring a few bells for you too. My hope is that seeing them here but inspire you to finally order a copy or pick it up. Summer can be a great time to rejuvenate in a variety of ways – reading from people who know CX inside and out seems like one worth pursuing.
Read here: https://360magazine.com/2023/07/19/best-customer-experience-books/
#spreadgreatideas #businessbooks #mustreadcxbooks #booksrecommenation