I have the same problem, didn't receive any Steem. Don't know why they are taking so long to solve it. And didn't know that even after so many problems with this option they didn't suspended the Steem option until correction.
RE: Mining STEEM on Genesis Mining is a scam (?)
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Mining STEEM on Genesis Mining is a scam (?)
Either they are entirely incompetent and understaffed or this is a scam.
I have been working in IT for many years and the first thing any sane person would do is contain the problem, that is make sure that it does not get bigger. By leaving this payout option active they show they have not even taken the first step towards solving it. We, as users of their system have to do this for them by switching to a different payout option.
As of yesterday I am also experiencing problems with the ETC payout which does not get transferred even though it is more than the minimum amount for transfer.
Genesis Mining so far has been NOTHING BUT TROUBLE
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