Can't withdraw my steem

in steem •  7 years ago 

Hi everyone, I have a question:

I can't withdraw my STEEM for some reason. I put in the memo I get from bittrex and put in my password, but then it says I have a wrong active key. But putting in the active key (which is different from my password) doesn't work either, cause it says that it's not a long enough password. Does anyone know, which of the keys I get do I need to put in in order so send some STEEM?

Thanks for helping out...!

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Your active key. But not what you see in the permissions, click log in and a new key will show. use that one.

I am currently having similar issue. I can't see my power down from steem dollar to steem and it's being over 7 days and a few hours. I can't even see where it says ... my next power down is x days or something. I have no idea what to do or who to contact for this error. :(

oh shoot, I am sorry about that. Yeah, I'd appreciate a custom service or something. a chat room or something where these questions get answered. Other exchanges and platforms like reddcoin are really good at it. is there a platform for support for steem issues somewhere?

Hi,
I can't log in with my normal private key. It says it is the wrong key, even though I use the sam one as for my log in for the account. Is there another one (/active)?

How Do I find that key for the log in? my private key - it says - is wrong, even though it works to log me in to steemit. SO I can log into steemit but not in order to see the key?!