Technical Difficulties @smartmarket and @smartsteem

in steem •  7 years ago 

Hello everybody,

we had some technical difficulties as @smartmarket ran out of bandwith to use for transfers and this brought both smartsteem and smartmarket to hold.

We've refunded all bids on smartsteem which would have resulted in a minus and will also send out a discount-refund of 10% to those who went through since this bid wasn't the most profitable.

Also - for now, refunds for @smartmarket will be send out by smartsteem until the bandwidth has been restored.

Thank you for your patience!

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Sir I had send 5 SBD to @smartmarket and not got any upvote or refund. Plz solve this issue.

Hey - the steem node we used was suddenly down. We're catching up to all the requests now.

  ·  7 years ago (edited)

Hey - the steem node we used was suddenly down. We're catching up to all the requests now.

Thank you ! It come.

I was paid 1.5 sbd but bot didn't vote

Before you talk smack - maybe check your transfers. You've got a refund!

Ok thanks for your information.. @therealwolf

5 hours ago the smartcalculator showed: 15,63SBD->$39.857, but upvote was $6.08
and that is all

the calculator is for @smartmarket and not the bid-bot

I've refunded you now 8 SBD. Please be more careful next-time.

I was going to delegate STEEMPOWER, when at least a little bit of accumulated:)

I thought that sending to @smartsteem, I give the opportunity to vote without a hurry different accounts for the full amount. So i realized yesterday's news

Vielen Dank, aber 15≄2+8:)

hello, i did 4 transfers for one post, the first and the second are ok, but the 3rd and 4th did not appear on my Smartsteem profile. I didn't get refund for those 2. anyone know? :)

hey @hardrockebab - have you checked your profile on smartsteem.com?

yes i checked, still nothing :(

We can see 2 deposit of of 0.2SBD each, but 2 deposit of 0.3 SBD are missing

Same here. I'm sure they'll sort it out and everything will be okay - they seem like a good bunch.

Really? Have you also checked your profile on smartsteem.com?

  ·  7 years ago (edited)

I made a single transfer of 5 SBD a couple of days ago for an article on universal basic income and didn't get the upvote. I made smaller transfers for the same post and the upvotes for them show up.

Hey @penston,

we've checked and we're not sure why but your refund was missing indeed. It has been send now, though. Sorry for the inconvenience!

I knew you'd pull through. ;o)

hello i sent 10 sbd and received 11 $ upvote , and no refund , i checked in smartsteem.com my profile and there is no transactions of today, only monday one, can you check it?

We've send you the refund. Sorry for the inconvenience!

Hey @hardrockebab,

we checked and it seems that in your case this is a visual problem caused by a bug in our system. This bug has been fixed now, but your posts will still not be shown. However they were cast!

Oh ok thanks :)

  ·  7 years ago Reveal Comment