Hi I am just starting out in the crypto world and I think I made a huge mistake that has cost me $400 already.
Yesterday, I tried to purchase some STEEM coins in the following way:
- I put some cash into my CEX.IO account via my credit card.
- I purchased 100 Litecoins through CEX.IO.
- I opened a wallet on BlockChain.
- I went to the website Changelly and exchanged 100 LTC for 5749.357 Steem at a fee of 28.891 Steems
- Changelly gave me an address to deposit the 100 LTC.
- I went to my CEX.IO account and withdrew the 100 LTC and pasted the address provided by Changelly.
- CEX.IO confirmed the transaction as successful
- One minute later the Changelly message changed from awaiting payment to this transaction failed.
- Now the Changelly site says - Sorry the transaction was not completed.
Where are the 100 LTC COINS???? Can I retrieve them???
If you are interested in cooperation or have any suggestions
for us, drop a message to [email protected].
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
Is there an easier way to do this for her?
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
I've sent them 2 messages, with no reply.
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
I've never used Changelly. Is there a support number to call or help desk at Changelly?
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
hmmmm...this doesn't look good....what worries me is that it says ETH which is Ether.....
LTC stands for Litecoins.
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
Thanks for noticing - I posted the wrong failed transaction. That was another one I also tried.
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
The steem user @matrixdweller posts frequently about changelly.com perhaps he can help. I haven't used that service yet.
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
First thing to do: contact the support, help centre of CEX.IO and expose them your issue... I'm sure they can help. I remember that my first transaction on a similar site took me some time and worries. No panic... Just contact them and let us know
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
I tried that. They said....Please be informed that crypto transactions are irreversible. That is why we kindly ask you to withdraw your funds to an external wallet that is yours, otherwise your funds won't be returned to CEX.IO.
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
KEEP SENDING THEM EMAILS.
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
thanks
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
thanks
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
I usually practice with small amounts before sending a large sum. The reality is that the human mind is not well suited for smartmoney (crytocurrency) transactions. They are too obtuse, incomprehensible, poorly documented and unforgiving.
There is hope still. If you nit pick over the scores of human actions you performed to send the smartmoney, you may find a discrepancy with what you thought you did that solves the problem. The mind is like that.
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
They do have a steemit account at @changelly. Maybe they'll see this notification or might be worth putting a reply on one of their steemit posts...see if that's an easier way to get in touch with them.
I know not all the exchanges have a person manning their steemit account, but at least some do like @blocktrades.
I hope everything gets worked out for you!
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
Congratulations @fairwinds! You have received a personal award!
Click on the badge to view your own Board of Honor on SteemitBoard.
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
Congratulations @fairwinds! You received a personal award!
You can view your badges on your Steem Board and compare to others on the Steem Ranking
Do not miss the last post from @steemitboard:
Vote for @Steemitboard as a witness to get one more award and increased upvotes!
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit
Congratulations @fairwinds! You received a personal award!
You can view your badges on your Steem Board and compare to others on the Steem Ranking
Vote for @Steemitboard as a witness to get one more award and increased upvotes!
Downvoting a post can decrease pending rewards and make it less visible. Common reasons:
Submit