Zefi 1.0

Transform user voice into value

Screenshots

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Hunter's comment

Zefi helps reduce churn, increase revenue and stay ahead of competition by automating the analysis of all customer feedback - calls, surveys, customer support tickets, reviews, and socials - and providing real-time actionable insights to 10x their products.
Since our last launch, we shifted our focus from an AI copilot and issue-tracking system for product teams to a more focused Voice of Customer (VoC) platform that provides insights from the analysis of multiple customer interaction sources, such as surveys, user interviews, support tickets, reviews, etc.

What we do now:
Zefi automates analysis across all user conversations, integrating channels from reviews and support tickets to calls, surveys, and user interviews. With real-time insights into customer experience and product trends, Zefi empowers companies to stay ahead of ever-evolving customer expectations.

Through native integrations, Zefi centralizes qualitative data and translates it into actionable insights to help companie