Dear @sharilogan,
I have read that you work for Steemit support,
Is that correct?
If so could you help me with a problem on my account settings?
Hi Steemians,
in the last days I made my first steps here in Steem and, as one of them,
I filled out my account settings with a user name, an image, location aso.
This morning I did saw that my account settings seemed to be reset to zero.
Image, user name aso, all is empty.
Now I tried to update my settings again, but everytime I do try it I get a
forbidden icon on my mouse over after pressing update button and nothing happens after that:
(see the mouse over)
I tried with posting and owner password, I cleared browser cache, used different browers, nothing helped at all!
I do asked in the steemchat but @felixx tried to help me but even he did not saw this error so far.
According to @xeroc which tried to help me there is no bug in streemian which could cause this, so
now I would ask can somebody reset my JSON settings thus I can update them by myself
Accoring to @pfunk found this in my JSON object for my settings:
Steem accounts store this data in JSON. Your JSON metadata is surrounded by quotes for some reason:
"{"profile":{"name":"Heiko Mahr","about":"I'm a man, husband, father, and product manager most of the day. The rest of my time I'm a photographer","location":"Germany","website":"http://www.heikomahr-photography.co/","profile_image":"
"}}"
He assumes that the problem are the quotes around the settings, but I can't change it myself,
thus please help if you can.
This bug has been popping up recently and it's been consistently associated with adding Streemian to an account. We'll have a fix to correct the data format on Steemit.com soon.
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@roadscape: so I have to wait for the bugfix, right?
Or are there any other options?
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The bug has been identified and will be included in the next release. For details/comments please refer to https://github.com/steemit/condenser/issues/1237
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Thank you so very much @roadscape.
Thus can I change my settings till then to correct ones somehow?
Somebody mentinoned I could change my Json data manually, but I don't have any clue how?
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You can wait until the changes are deployed on https://steemit.com, or if you want it fixed now you could update your profile here: https://steemitstage.com/@heikomahr/settings
Although, as a general warning -- you should only type in your Steemit password on domains you trust. The steemitstage.com domain was announced here.
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Thanks a lot @roadscape.
As far as I understand it is is an offical project of the steemitdevelopers, isn't it
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Thanks it worked fine!!!
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Hi all! I'm very new to this platform. I'm trying to update my settings but it doesn't seem to work. Any tips? I can fill in the information but it wil not let me click post.....
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