THIS IS HOW MUSICOIN TREATS THEIR USERBASE!steemCreated with Sketch.

in steemit •  7 years ago  (edited)

After politely asking for customer service, and being responded by ROBOTScreen Shot 2017-12-01 at 10.21.33 AM.png

I then got a little frustrated and tried to get their attention by other means...Screen Shot 2017-12-01 at 10.15.35 AM.png

THEY DECIDED TO REMOVE MY VERIFICATION AND SAY THAT I WAS UNQUALIFIED AS A MUSICIAN!! ANY ARTIST/MUSICIAN WOULD UNDERSTAND THAT HEARING THAT CLAIM ABSOLUTELY DRIVES THE ARTIST/MUSICIAN MAD

...but wait it gets even better, then they threaten to expel me completely from the system...

Screen Shot 2017-12-01 at 10.16.41 AM.png
THEN THEY MESSAGE ME PRIVATELY AND BASICALLY SPANK ME FOR MISBEHAVING...

OH MUSICOIN, HOW I LOVED THEE
Screen Shot 2017-12-01 at 10.17.51 AM.png

they do in fact expel me as well as block me from accessing their twitter account...Screen Shot 2017-12-01 at 10.20.45 AM.png

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  ·  7 years ago (edited)

So do you have access to your wallet on Musicion?

I hope so. This is basically robbing you of the coins you have accumulated or purchased yourself.

Effectively it would mean they can take away anyone's money from them on a whim. Doesn't seem too safe to me.

we must remain vigilant...

seems not decentralised, if they can block

so is this site ran by children? going through their mid teens or what

Wow simply wow. What a bunch of turds!!

musicoin wants too much! but what do they pay? a few cents! I think it doesn't worthy of our time

w.t.f.

hmmm... trying to tell musicians they aren't musicians... requiring users to download 34GB for a wallet... then swearing at their users... don't need more red flags than this.

If they use bots for their customer support, then why don't you get an answer sooner.

their bots are shit

If they can't run a simple server to process incoming messages,
then I wouldn't trust them with crypto technologie.

Thats unbelievable. Could you do anything about it now?

meh, tirade

Twitting this... Thanks for the heads up...

welcome bro, stay vigilant

I had a feeling this would turn into a shitcoin. Glad I got out.

i agree with you dear..✌✌✌

thats a great ever i appreciate to your post best of luck..

Tweeting this for sure. This is really pathetic. The fact that they just removed your verification because you said they had the worst customer service... unacceptable. You get mad as a result of this and then they treat you like a 5 year old.

"You are not. Your mouth slipped"??!!
You aren't a musician because you got upset at us?

To bad.
I didn't hear about Musicoin before now,
So their first coming to my intention is, strike one.

That's pretty brutal!
BW.jpg
The bots hate my music, too! Even the NSA won't listen to my shit!! LOL...

hahahahaha damn

Maybe that's because you put NSA into your lyrics :P You know...like Rage against the Machine did

I was being facetious! Dang... :D

Twitting this... Thanks for the heads up

You were asking for it. You told them their wallet was shit.

hey matt!

Boss, its been a while, hows the drumming going? Hoping to collabo with you one day mate,.

Funny post, but hile he indeed was asking for it,I doubt their customer service was supposed to respond that way. I mean, so many people rage on to customer services per day, its one of the worst job to do in terms of relating with humans, youre going to be belittled insulted, and outright called dumb for any little thing.Its your job as a customer service agent to calm the customer down, and resolve the issue.

A little , Hey there, sorry, we will look into it is worth more than an outright ban, you never know whos a social media influencer, or a hidden billionaire.

i know i know but jeeze i was just trying to help, i swear :/

It probably didn't come across too well. I'm in that Discord too and they do come in to help with things if you give them a chance. It's not instant by any stretch, but you have humans there who are willing to help.

dont be naive, the amount of money they have generated would easily cover appropriate IT

It seems like some unprofessional group is running this site. "Unless you take back our shit." Is that the customer service ? They are 666.

not investing in musicoin after seeing this...

Hey Good job man keep it up:)

After reading this. Now, I will not consider on purchasing their coins. Good thing I was able to see this sooner. I was about to purchase MusiCoin when the paychecks arrive. Thanks for sharing. This gives us doubt with them running their system.

they must not know a screen shot is 2 secs away lol.
horrible customer service
horrible advertisement
on to the next !
this will be retweeted!

Wow was literally going to setup my MusicCoin account today too. Fuck them. Will spread to my following, I'm sorry sway much love man they messed up. I think what's worst is that they pose as a platform for our art and then so fast threaten us with that very platform to delete music that's not theirs. Unreal

  ·  7 years ago Reveal Comment
  ·  7 years ago Reveal Comment

Wow, really unserios reaction.

The world of encryption of the most beautiful modern science very valuable information thank you

musicoin is new trade,, so nice

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nice post... love to read it

That really sucks! musicoin has been pretty good for me but @fyrstikken may be right.

I'm sorry to hear that your account has been suspended.
I guess if you speak to them again and you tell them that you wish to be on their platform, they will understand. I'm not taking anybody's side here but so far they have treated me better than most of the platforms around. I hope my comment didn't bother you.
All the Best!

  ·  7 years ago (edited)

Try withdrawing money from your profile wallet. You may be surprised by the lack of functionality.

Have you tried sending them an email with a link to these threads?