Thank you for writing this, Jamie.

First, we are discouraged that your experience did not match your expectations, especially before our services are even live. It is clear that it is time to step out of our coding caves and be more hands-on and attentive with interactions.

We mentioned this to you in private (and I think anyone who is building startups can relate) that development is taking longer than expected. Honestly, the past two months have gone by in the blink of an eye.

Just when our team gets a notion that it's time to expand, we realize we just aren't there yet.

Again, we apologize that miscommunication has led to a distrust. If there is something we can do to make this right, please let us know.

Steemit.chat is probably the best means of communication at this point.

Thank you.