As we announced a few days ago we were opening a SteemIt User Help Ticket system on @jesta ChainBB.
Also, support in real-time help via steemit.chat ( UserID: UserHelp ).
In order to accomplish this we’ll need some people who understand SteemIt and can answer basic questions via the support forum/ticket system, or steemit.chat. If this sounds like something you want to be part of we want hear from you! Just comment below, or e-mail us at: [email protected] and even better message us at @userhelp on steemit.chat.
Let us know if you can do support tickets and steemit.chat , or just one of the two.
The overall goal is to help with the new user experience and help with retention once they do arrive.
Is this a Paid Position?
At the moment it’s a volunteer position. With our new support ticket system being developed on the SteemIt blockchain we’ll have it so you’ll be paid out eventually via in STEEM/SBD via support tickets. The future is to have beneficiary rewards go to the team members.
How does User Help Work?
Our next post will explain how people will use User Help to get their question in front of us so you as a volunteer will be help understand. Obviously, we’ll send you more information on it.
Let us know your thoughts, or feedback below!
I am definitely interested in helping out the new users to find their way about Steemit. Let me know how I can sign up, and I will be happy to be in a position of help and influence for our community. This is a great initiative because so many people need help with navigating and operating their accounts and finding their way.
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Agreed. The next step for steemit is to make it more userfriendly with how to learn the platform.
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Thanks @swolesome we'll be in touch when we are done with instructions to users to submit tickets and get help!
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Thanks, @verbal-d I'll @ you when we are ready to have ticket's answered! Thanks for the support.
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You're very welcome.
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Nice update this is so good... Thanks for sharing...
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Thank you!
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Count me in.
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I need to learn thia so that i could help my fellow steemitian
Please teach me how to be a volunteer.
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I'll be reaching out to you via an @ to let you when we are ready. You know SteemIt fairly well ?
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I can give a try
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Great!
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I am interested. HelpDesk is what I do. How can I help
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great @shantamcbain I'll @ reply everyone in a post shortly with further info. Thanks!
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