A great crypto exchange platform that worked very well for years for me till the Steemit HF19 day. I have no idea what went wrong... someone is talking about a hacking received on the Steem/SBD wallet on Poloniex... someone else is saying that maybe someone in their staff wasn't aware of the hard fork and it caused issued transferring currencies.
I don't know exactly what was the main reason of this problems BUT a thing I know is that I have transferred **514 SBD the morning of the HF19 so exactly 15 days ago and I am still waiting to see them accrued to my wallet on Poloniex.
The transaction on @poloniex have been completed and the transaction id have been provided once I have opened my ticket but so far I am still waiting for my money. The day I have sent them... the exchange rate was 514SBD = 980 USD.
Now the conversion exchange will be 6-700 UDS so I am losing money but what is making me angry is the fact that anyway the ticket opened since 15 days I haven't received any contact from them. It is insane. What if those money were the only one I have and I couldn't eat???
Honestly I have always considered you as a great platform... but this time you are seriously upsetting me.
How many of you guys are in my same situation??? please let me know I am not the only one in this shitty situation.
UPDATE:
FINALLY I GOT MY MONEY ON THE POLONIEX WALLET!
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Congratulation. I am waiting for my SBD
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just wait.. you will get them
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Same as me! After 1 week awaiting I finally got all money on poloniex!!
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I hate when people lose noney in this way. I mean you sent so much money to poloniex and they didn't give you an answer and/or a refund? This is absolutely ridiculous. Good luck webdeals
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Its not just Steem and SBD. I have severalother coins waiting for withdrawls for well over a week, caught up in their 'approval pending'process. I have raised several tickets over the past5 days and not one has had a response. I have no idea about HF19 issues or solvency but that level of incompetence and failure in customer service suggests to me that they are on the way out.
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it is crazy! Its making me mad
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Heard a lot of different stories, some very frightening. I'm sorry for you guys, but i think you might not get your money back at all. I had some luck, i read articles and posts about Poloniex showing some problems. Personnaly i consider Poloniex dead... I went to Bittrex instead.
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hi nevil thanks for sharing. I have sent in a second time 52sbd once the deposit/withdrawn bottoms were unlocked... thinking that once I was sending those money maybe I was unlocking the blocked 514sbd sent the week before. Weird the 52 were blocked too. The bottoms again unavailable for deposit or withdrawn so I have written a ticket to complaint about it. Time 1 or 2 days I got the 52 sbd deposited on my account. I have no idea why but I am still waiting for the 514 sbd
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I am waiting since 18 days...
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sorry I have checked... 17 days ago was... so we are more or less in the same situation! incredible
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yes....but I am waiting only one ETC...
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that is anyway ~300$
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it s 25$ man... classic
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I see I was thinking you were talking about ETH eheheh sorry too tired to read today LOL
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no worries man! Good morning and have a nice day!
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cheers... I hope so! Have a nice day u too
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tell them if u dont get back u will sue
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told already :(
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same situation...I sent them ~492 SBD on June 19 and didnt get it yet.
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yes same day. Unbelievable.
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Pfff that's a lot of money.They will credit it probably. :)
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it is a lot of money indeed. Will see what will happen
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how to find the transaction ID,I 9 days ago sent no money
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go on steemd.com then scroll down till you will find the transaction that you sent money to the exchanger... then on the right side of that transaction there is a small number like "69c2f279" click on it and will bring you to another page.
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thank you very much,now I will try to find
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good luck
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Welcome to the club.
I got also same problem here, but to be honest i'm already totally deal with that I already lost my SBD .
In Polo here is bunch list of coins that doesn't works at the moment, Polo is garbage.
But I think you should forget your SBD , keep it up !!
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I don't want forget my money. They are a lot of money to be forgotten
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I have an account in poloniex and this post is really helpful and useful thanks a lot for sharing and keep on posting ;)
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in the last months they've received almost double users from before, and they can't manage too much users like this.
i understand why they are having too much problems, but c'mon..bittrex has same users and no problem.
After these days i'm moving to bittrex.
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i agree.... but fucking hell... having old customers like me... they should prioritise the old customers to give a good service. The fact that no answer is give is making me completely mad
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I opened a ticket on June 19 for my missing STEEM and still no response or activity.
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no comment. I am angry
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Yes, as I heard that Poloniex announced that the transaction for steem and SBD is backed to normal. But it seems that it is totally not normal. I have numbers of friends who also deposit to Poloniex before. One of it have got his refund, but one doesn't until now. So, I also wonder whether it is really back to normal or what...if they cannot make it, don't mislead people..it is wasting the opportunity cost for others
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it is not for sure! I am still waiting for my money...
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I know dumar022 is one and had post about it but my impression is there are few more with issues on that same platform
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that's insane honestly :(
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I have the same problem. 184 SBD are missing and no response from poloniex...
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thats' so bad :(
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what want poloniex now @webdeals sir i see a notification on poloniex today
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I wrote a new post about it... have a read mate
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I have the same story. 433 SBD are missing and no response from poloniex ...
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I got my money accrued yesterday! :) keep waiting
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