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Thankfully I never had to go through this. I would usually email or replace the item. Telephone communication is horrible.

I've fought with a few.

Calling tech support is useless.

LOL this is funny but unfortunately it is true

I'm glad to have an in home tech support.

😆😆

Posted using Partiko Android

Tech support can be tricky...

Patience is a virtue (with tech support) :)