TrustaBit: “Airline customer loyalty driven by service, not price.”

in token •  6 years ago 

TRUSTABIT – Solution Blockchain For Delayed Flight.

TrustaBit is an advanced software solution that will give airlines the opportunity to automatically issue vouchers to passengers when their flights are canceled or delayed. 

Market: Total passenger rights market is estimated at $ 3.3 billion per year. Since 2013, AirHelp has collected $ 85 million of total compensation from passengers who have delayed their flights. AirHelp function as an intermediary; passengers provide information about their flights to AirHelp, who then work directly with the airline to get compensation on behalf of the customer. To date, 1.3 million passengers have used this service and they have paid AirHelp at a cost of 25% of the amount collected. These figures show that passengers are willing to pay extra for a trust worthy digital service that will give them what they owe.  

Actual market problem:

 Currently, when a passenger’s flight is delayed, there is no seamless way for them to get a voucher. The passenger has to explain what happened to a call center or through a form, wait for the customer service rep to decide whether they will receive a voucher and for what amount, then continue to wait for the voucher to be emailed or mailed to them. Then the passenger has to wait again for the voucher to either be emailed or mailed to them. By the time the voucher reaches the passenger the customer loyalty has already decreased The frustration from this customer’s experience can impact the airline’s reputation and future sales in a number of ways, as disgruntled customers may post negative social media posts, share poor reviews online and offline, and bring their future business to a competitor.By using our software, we want to nurture back the traveler’s emotional connection to your airline. 

When you deploy TrustaBit into your environment, users can be compensated immediately based on set business criteria. The vouchers will be sent to their email address immediately when their flights are delayed or canceled without the need for them to call into a call center or to fill out a form. This will allow you to make things right with the passenger the first time to increase brand loyalty. 

 

The issue is of concern to TrustaBit. TrustaBit bridges the problem by building an emotional connection between passengers and airlines. When you deploy TrustaBit to your environment, users can be compensated immediately based on defined business criteria. You will get your vouchers when your report is accepted by customer service. This will allow you to make decisions correctly when you first improve your brand loyalty.

Benefits that you will get if using this platform is :

- Improve your brand's perception and brand loyalty with consumers.

- Educate direct and indirect customer service fees.

- Lower your churn rate while increasing revenue.

- Produce custom email based on consumer behavior through marketing automation.

- Use smart contracts and Blockchain technology to automatically email customer vouchers.

This is a web video we made for client's called Trustabit. Trustabit Uses Block Chain Technology with smart contracts to issue vouchers automatically to customers when flights are delayed. 

Trustabit token (TAB) will be released during the contribution period. Trustabit will sells ERC-20 compatible Ethereum-based Tab token. The aim of the token sale is to provide a discounted participation for the early adopters of the decentralized platform. By purchasing Tab tokens, the early adopters receives a discounted price for using the decentralized platform. 

The ICO has been structured to give the best opportunities to anyone who would like to participate from the very beginning, providing maximum flexibility and control for the participants.Tab token (TAB) will be used for secured and fast payment across many merchants. It will also be used to provide incentive for early adopters. 

Roadmap:

To know the latest information about TrustAbit project you can visit the link below:

Website : http://trustabit.io/
Whitepaper : https://trustabit.io/wp-content/uploads/2017/11/TrustaBit.Whitepaper5.9.pdf
Facebook : https://www.facebook.com/TrustaBit
Twitter : https://twitter.com/TrustaBit
Telegram : https://t.me/TrustaBit 

Author: https://bitcointalk.org/index.php?action=profile;u=2128735> 

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