Ubisoft made a new surprise service announcement, Sam, a digital gaming assistant.
Sam is the work of Ubisoft Club. It takes advantage of Google's cloud AI service, Natural Language Processing, and Dialog flow Enterprise Edition.
"You may want to know more about DLC for Assassin's Creed Origins, Hidden Ones or are you looking for advice about your Egyptian adventures? Maybe you just want to know when a game is coming out or how long have you spent playing a Ghost Recon Wildlands? Just type or ask a question Sam and he will show you relevant details, videos, stories, and sites almost immediately, "Ubi explains in a blog post.
Damien Sea, the brand development manager at the studio, argues Sam's emergence with current trends and conditions in the gaming industry today. "We see that gamers are looking for such kind of information and either it takes time to find it or they do not find it at all, which makes them feel uncomfortable. And of course, they are not looking for customer support for such things. So we wanted to fill this gap, to cure the information so that they can find the things they are looking for extremely quickly. We know people are looking for this, "explains Sea. Moreover, he says, the games of the studio today are connected, so it is necessary to find a way to deliver help. This will save time for players to search for information, a time that they can play in their favorite title.
Sam is currently available for the mobile application of Ubisoft Club and only in Canada, but the studio has a plan to spread the service globally.
source: https://www.kaldata.com
image source - Instagram