Help Page for Selecting SD Card is Inaccurate

in utopian-io •  7 years ago  (edited)

Expected Behavior

Attempting to Create a Folder in Root without Root Permissions takes the user to an Error Message. Selecting Help on this Window opens a Page with instructions on how to successfully access the SD Card Directory.

Actual Behavior

Attempting to Create a Folder in Root without Root Permissions takes the user to an Error Message. Selecting Help on this Window opens a Page with inaccurate instructions on how to access the SD Card Directory. Swiping from Left Opens Bookmarks not Open From and the SD Card is not listed there unless the User manually Bookmarked it.

How to Reproduce

  1. Launch Dir 1.5.2.3 on Android 8.1.0
  2. Tap the Directory Name at the Top
  3. Tap / to Select Root Directory
  4. Tap the Create Folder Icon in Upper Right
  5. Enter any Name and Tap OK
  6. Tap Help

Device: Pixel 2 XL
OS: Android 8.1.0
App Version: 1.5.2.3


Recording of the Bug

HelpInaccurate.gif



Posted on Utopian.io - Rewarding Open Source Contributors

Authors get paid when people like you upvote their post.
If you enjoyed what you read here, create your account today and start earning FREE STEEM!
Sort Order:  

I'm failing to see the bug here, I'll put this on hold. Although we are not allowed to put any posts on pending review.
There's no unintended functionality failure here, only an inaccurate help. we already discussed the severity checks with you and this clearly falls under Level 1.
i'll wait for your reply and then take any action.
[utopian-moderator]

The user intentionally clicked on Help because they wanted to learn how to access a certain feature. The function of Help is to teach the user how to access the feature. It is failing in that function.

I can see how this can be perceived as borderline, but it comes down to Help is not helping and is in fact creating further confusion. The function of Help is to help, so I believe this is a functionality bug and not a minor text issue.

Your contribution cannot be approved because it does not follow the Utopian Rules.
I consulted with @mkt Regarding this Post and he shared the same views, He also belive " minor/cosmetical issues can't be accepted" He'll contact you soon and have a talk with you. Or you may contact him.
Thanks for understanding
You can contact us on Discord.
[utopian-moderator]

Thanks for being thorough @sachincool!