How To: Sync Exodus Wallet

If your wallet does not sync on Exodus, then you have come to the right place! Syncing can cause your balance to be incorrect or not show deposits that have confirmed on the blockchain. Syncing errors doesn’t mean that you have lost your coins since Exodus doesn’t hold onto any user funds. Syncing means that the application has a hard time collecting the data from your wallet to the blockchain. This could be happening for a variety of different reasons, and without specific details, we will need to investigate a few options.
If you have any errors when using Exodus, you should check out our story library as we have step by step guides that cover all common Exodus errors.
Have questions? Feel free to comment, and we would be glad to get back to you.

Introduction

Today we will be going over the steps that you need to take to fix your Exodus wallet and syncing errors. We will go over two different methods since a variety of various reasons could cause syncing errors. If you are unable to resolve the issue after following all of the techniques, you may want to contact Exodus Support Staff as they will be able to investigate your problem based on the data logs from your application.

Steps

Update your Exodus Wallet, most issues occurs by outdated version:

1. **Download Exodus Wallet last version for Windows**
2. **Download Exodus Wallet last version for Android**
3. **Download Exodus Wallet last version for Mac**

Connection issues

Step 1: If you currently have an internet connection, restart your computer and modem.
Step 2: If you have Exodus on your mobile phone, then you should try using 3G instead of Wi-Fi, but if you’re on PC, then you can skip this step.
Step 3: If you’re using Exodus at work, you may have ports that are blocking the connection, so its recommended that you use Exodus at home or investigate the ports to see if something was changed.
Step 4: If you have virus protection on your PC, then you should open the applications and check to see if they are blocking Exodus. Some anti-virus applications might update and then prevent the “To” and “From” connections, which will cause problems.
Step 5: If none of the measures have worked so far, then you should try to flush your DNS network. For a video guide on this, you should click here.
Step 6: If you’re using Windows, the issue could be that your Windows Network Slack is broken. If you don’t know how to fix it, then you can use the official Microsoft guide here.

Refreshing your wallet

Step 1: Open your Exodus wallet and refresh it by hovering over your crypto and clicking on the spinning refresh button. See the picture below to see how you can reach the switch.

Step 2: You will then receive a popup that asks you to rescan. Click accept so we can get to the next section.

Step 3: Congrats, you have now officially refreshed your asset, and you will be able to see your deposit without any issues.

Conclusion

Sync errors can happen for a variety of different reasons like the ones outlined; however if it still hasn’t resolved, then you will need to contact the support. Remember, even with a syncing error; your funds will never be lost or stolen since Exodus doesn’t hold your funds, and they are held on the blockchain.