Daily Boosters: 7 Habits of Highly Effective PeoplesteemCreated with Sketch.

in work •  7 years ago 

A discerning empathic listener can read what’s happening down deep fast, and can show such acceptance, such understanding, that other people feel safe to open up layer after layer until they get to that soft inner core where the problem really lies.

Habit 5: Seek First To Understand, Then To Be Understood

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