As a teacher, as well as a parent, I have found that the key to the ninety-nine is the one—particularly the one that is testing the patience and the good humor of the many. It is the love and the discipline of the one student, the one child, that communicates love for the others. It’s how you treat the one that reveals how you regard the ninety-nine, because everyone is ultimately a one.
Stephen R. Covey—Emotional Bank Account