Hello steemiats, today I want to tell you about something I learned, and that I think is extremely important for any stage of our life and work, and it's about teamwork, as well as the influence of feeling comfortable in your job and the complicated that sometimes become this type of work where a complete staff deals with the public in general, it is a sample and a reflective way of understanding how to deal with situations and teams. Let's start:

This is the key for everything to work, it is important that each employee is aware of their role and what they should do within the work environment, be it a company or a local, in this case I will tell you about my personal experience as an innkeeper in a cafe in the city where I live, an experience that I will never forget, since I worked for the last two years on a par with my university career, so I could say that it helped me in part for some expenses of my studies, well; already going a bit to the issue teamwork is very important, but there is something that must be understood, some people are very focused on their role only and exclusively and this is very good, because everything works well, but in jobs things are not so perfect and sometimes we need to apply extra functions, even if we do not want to, because many times things can happen that prevent the rest of the staff from fully exercising their function, so I am going to say that if you have the opportunity and you are unoccupied can help to employ other functions, so that there is no collapse in working hours, normally when working in a company to perform the established function is the right thing to do and is what is normally done, but when we talk about a work as this of attention to the public we must understand that our role may be subject to modifications, help us all as a team was always the basis of the work I had du During those two years, and the truth always worked excellently, having a good communication with your colleagues is extremely important and infer that we are all a machine that sets the premises in motion, because if someone stopped exercising his function everything would come down and it was crazy.

Then understand that a work group must maintain some communication is of vital importance for a company to work 100%, many times people do not understand that we are human like them; so I will explain a little the worker-public interaction later and how the public is the employee is very important, because many times people do not understand how something works and are a bit stubborn, so as the client always the reason, the employee also, always under an environment of respect, in order the importance of teamwork is the basis of a place where you feel comfortable being, is the basis for harmony to be observed in the group of work, all understand each other and everything works correctly.

Something important is communication, many times we arrive at a new place of work and we feel strange, because we are, we are new, we are newcomers, we communicate with people In any case, it is the best we can do to integrate, we must understand something, that people in an environment or social circle should not adapt to a person (we) but that the most healthy thing is that we try to integrate, it is easier and it is the most healthy, many times despite our efforts we can not feel comfortable in a job, and I think our life is too short to work in a place where we are not happy, so our needs are great, the healthiest in me personal opinion is to try to find another job, if the same thing happens again, I feel it is time to take a personal exam and see what we are doing wrong, because the problem would be something more inside us and or the jobs we take, in general feeling comfortable makes everything flow better, that is, if you feel happy where you work, it shows, your relationship with other colleagues will be better, even if you spend a lot of time working in that place Sometimes, in my case you even manage to make friends with some colleagues, so that you will not work in that place for years, it is very nice and as everything is an experience that I feel everyone should try.

The fear of many, but the truth is something in which you learn many lessons, learn from kindness, learn patience, learn to be much more expressive, your speech improves, and you achieve endure and leave unharmed situations that often make you want to explode and slap the person in front of you, believe me; We all have a bad day, and it is very ugly that we pay with someone else, and much more if it is someone who treats you kindly and offers you a service, and that is the hard part of dealing with the public, sometimes people do not measure themselves , they do not know how to ask for things, they believe that because they are paying they have the right to treat you badly and it is not like that, as one day you are being the public some other day it is going to touch you to deal with the public, not necessarily as a waiter, it could be Some doctor with patients, someone who sells items as a merchant, even today I think about how difficult it must be to teach, because in the end it's all a service and there's always going to be a public to drive, so I think this is an experience for life, of course there are wonderful people, educated and that even makes you happy the day of work, but normally we usually run into people a bit despotic, and I think this is something that should change, believe me a smile and ask things in a kind way they will make a person attend you much better, and the public-employee interaction will be fluid and they will understand each other a lot, of course there is the other side of the coin, which I strongly agree, because you will say: Sometimes I am kind and the person who looks after me does not. We play the same role, if you are having a bad day, you should not pay it with the people you are going to attend, very on the contrary I think it is better that you stay at home. This is quite complicated, and I think there should be a balance, so things work better, but basically, it's not easy to work with the public, I can say that I learned a lot, it's an excellent way to learn to control yourself, learn to communicate and be much more friendly, so if someone tells me if I regret having worked as an innkeeper for two years, I say no, life is this, experiences and I believe that they make us grow, it is important to understand and understand each other to achieve that things work in a better way.

The truth has been my best work experience, the people with whom each one works with a personality so different, but all excellent people, good companions and excellent for teamwork, while I was there I saw many employees come and go and only some of them stayed for quite some time, and there was already a connection between us, let's say we started working almost at the same time, I really enjoyed it a lot and would like to repeat it, but for now I am in a break from work with the public because to be honest it is quite exhausting, it bears fruit and one learns a lot, but I needed a recovery of so many crazy things that I lived in this place, from undesirable clients, to such nice clients that we became friends, today I still have my friendship with some employees of the local, the truth if someday I have to go back to work with staff and public I would like the team of t Work is as good as the one I had in this cafe.

Something as important as this is the understanding that must exist and have with your bosses, because many times people complain and we do not know, simply because you fell ill, or for many things, the truth there are very cruel people, as there are also people who always told our boss that we were a very good team and that we all saw each other getting along very well, for this I believe that communication is the key, to be reasonable and to speak things from the truth is everything, with bosses, colleagues, etc, so you know who you work with and who your employees are, besides that it is very important and this always influences, when you have a boss who is kind and just the whole team works well, very much on the contrary to a boss despot, so I understood and understood that from below you learn, because if one day I become head of a team and I know how to be the right deal, with respect and always listening to the empl eados and the public, because there will always be several sides of the story, I think the owners of companies or managers, managers, etc., plays a very important role in the mood of the work team, they are the judges at the end of the deal what do you do and if you are doing things the right way, correct fairly and penalize if necessary, so I think it is necessary to have a psychological and social capacity to be the manager or head of a work team, as it falls on You much responsibility.

In general, the heads of the place where I worked for two years were young and they started being their own employees, they always cared for everything to go well as is fair and I remember having worked side by side with them on rare occasions when some employee could not attend, little by little the franchise was growing and there are already 3 branches of coffee, of course the number of employees is higher and this does not happen much, however I have no complaints, of course sometimes you get upset for nonsense but it is part of the day to day, and I give millions of thanks for having learned something very important for my life, as is the treatment of the public and how difficult it can be, to understand that teamwork is fundamental and that it is always important to be happy in your place of work, that is, to feel at ease to do things with enthusiasm and that always go well.

I hope you enjoyed my experience, greetings and do not forget upvote, comment and share, a big hug!

MacchiatoCafe Work Team ♥

@raquel.ramirezv