工作上不免會出包，然而如何面對出包實在是一道困難的題目
我的老闆面對屬下出包有個標準的 SOP
首先是先確認傷害範圍，再來是制定恢復方案，最後是檢討與改進避免再出同樣的包
再複習一次
確認傷害範圍
制定恢復方案
檢討與改進
還有一個更重要的就是要保持理智…，千萬不要衝動責備出包的員工
為什麼呢？員工出包了總不想讓老闆知道，因為怕被罵，這樣就會越拖越久，傷害範圍越大
所以一旦員工知道老闆很理性，自然在出包的當下會第一時間揭露，包也能在第一時間收拾
如何正確面對出包
6 years ago by ladesai (25)
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