Virtual dispute resolution is an alternative dispute resolution through the use of video conferencing technology and online platforms for online mediation, online arbitration, online evaluation, online resolution, etc. Compared to traditional dispute resolution, virtual dispute resolution is more convenient, efficient, and affordable because it reduces the time and travel costs for parties to travel to a physical location and allows parties to obtain legal advice more quickly, particularly in situations where parties are located in different geographic locations.
However, it is important to note that virtual dispute resolution may not be appropriate for all financial disputes, especially those designed to involve highly sensitive or confidential information. Because virtual dispute resolution works via videoconferencing or online platforms, it requires a high level of network security and remote meetings can easily result in video or audio being leaked or recorded without permission. Therefore, for disputes involving highly sensitive or confidential information, traditional dispute resolution may be more secure and avoid the damage caused by compromised communications.
At this point, AI can also be used to determine whether the entanglement is suitable for resolution through virtual dispute resolution only. Rita Li Yi Man et al. classified construction accident court cases in Hong Kong by natural language processing and found that this can roughly estimate the chance of obtaining compensation, saving human resources, and allowing the layman without much legal knowledge to quickly refer to the possibility of obtaining compensation for the accident.
Artificial intelligence can be particularly effective in financial disputes in cases involving large amounts of data. Artificial intelligence can quickly analyze financial statements and detect anomalies, allowing for faster and more accurate identification of potential areas of dispute than can be done manually. And Artificial Intelligence can evaluate similar documents to provide trial advice for financial disputes to facilitate judges' decisions.
For financial disputes involving large amounts of data, AI can demonstrate more efficient financial analysis capabilities. But for questions involving complex legal issues and those requiring subjective human discernment, AI may give unprofessional or unneutral answers. As mentioned earlier, we can still use AI to help us classify and summarize cases, etc.
Generally, virtual dispute resolution and AI can be useful tools for resolving financial disputes, but in the process of using them humans need to analyze the circumstances of the case to select the most appropriate dispute resolution and supporting tools.