Tried to contact them through telegram regarding this matter, but they don't reply, probably because it's to much spam now going on. Unfortunately I can't find their email address. Please try to leave a comment in their last tweet with the issue and the code and explain that the bot already told you that you received them , but the tokens didn't hit the account. If they don't reply, be patient until spam goes away and they will solve your problem on telegram.
RE: Airdrop Alert : Byteball, SatoExchange, Blockchain.io, IOST + 500$ Giveaway
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Airdrop Alert : Byteball, SatoExchange, Blockchain.io, IOST + 500$ Giveaway