SSL (Secure Sockets Layer) is a great tool that gives security over correspondences on the Internet. It assumes an inescapable part in the organizations of shippers on Shopify. Therefore, they may be extremely disturbed and restless when SSL vanishes from their Shopify stores.
This episode may prompt a few issues with security, which most likely somehow influence the activity of your business.
That is the motivation behind why we present to you the composing SSL unavailable on Shopify: How to fix the "SSL unavailable" issue quickly. Peruse it cautiously to discover the solution to your concern.
What's an SSL certificate?
SSL represents Secure Sockets Layer. SSL endorsement, otherwise called a computerized declaration, can be understood as little information records that carefully connect a cryptographic key to an association's information. On a web worker, SSL authentication will be answerable for initiating the latch and the https protocol. It gives a secure connection from a web worker to a program. Individuals use SSL with the point of getting significant information like messages, credit card numbers, passwords and transactions.
SSL certificate bind together:
- A domain name, hostname or server name.
- An organizational identity and location.
It is crucial that an organization should install the SSL certificate on its server to create a secure link with browsers.
When you already have an SSL certificate on your web server, the HTTP will turn into HTTPS. The letter “s” means “secure”. Depending on which certificate type you install and what browser you are using the Internet on, a padlock or green bar will appear in the browser when you go to a website that has an SSL certificate.
SSL unavailable issue on Shopify
What does it mean?
SSL unavailable on Shopify means that SSL will no longer ensure a secure link between a web server and a visitor’s browser.
Reasons
A new SSL certificate is automatically established after your custom domain is added. You might have to spend up to 48 hours completing this process. An error reading SSL Unavailable in your Shopify admin might appear. Here are some security errors you might see in the browser when visiting your online shop:
- Your connection is not private - Google Chrome
- Your connection is not secure - Mozilla Firefox
- There is a problem connecting securely to this website - Microsoft Edge
How to fix the “SSL unavailable” issue on Shopify?
Pointing your A record to Shopify
Add your custom domain to your Shopify store
- Step 1. Open Domains section.
In your Shopify admin, go to Online Store and then Domains. - Step 2. Choose connect existing domain.
Find Connect existing domain and click on it. - Step 3. Enter the domain
Type the domain you would like to connect, for example: johns-apparel.info. - Step 4. Click Next
Now it’s time for you to set up your existing domain to point to Shopify.
Set up your existing domain to connect to Shopify
If your domain is purchased via a third party, you have to edit the DNS settings below:
- Your A record should direct to Shopify’s IP address. This address is 23.227.38.65.
- Your www CNAME should direct to shops.myshopify.com.
While you are editing these settings, other things, such as email forwarding, might be affected. It’s possible for you to reach out to your domain provider to check how your DNS settings are changed or affected.
Notice:
Only A record is connected to your domain. If you already have one A record connected to your domain as you change your DNS settings to direct your A record to Shopify’s IP address, then delete the previous A record.
Step 1. Log in
Sign in with the account you create with your domain provider.Step 2. Open DNS settings
Go to DNS settings. Find your domain management area, DNS configuration or something like that.Step 3. Edit your A record
Change your A record to direct to Shopify’s IP address 23.227.38.65
There might be drop-downs or editable fields in the domain settings panel or you need to check boxes or edit a table.
Enter or select the @ symbol or A record
Enter Shopify’s IP address 23.227.38.65
Step 4. Save the A Record
Click Save button on the screen.Step 5. Find the CNAME record
Look for the CNAME record in your DNS settings.Step 6. Edit your www CNAME
Change your www CNAME record to direct to shops.myshopify.com.
Some domain providers require the whole subdomain. However, often, you just need to provide the prefix without the dot. You can follow the guidelines of your provider or use the current entries as instructions. CNAME records must always direct to a domain name, not to an IP address.
Step 7. Save the CNAME Record
Click Save button on the screen.
Now it’s time to verify your connection in Shopify.
Verify your connection in Shopify
To confirm that there is a connection between your custom domain and your store, please click Verify connection in your Shopify admin.
Note:
Pointing your custom domain to your online shop on Shopify might take up to 48 hours. Contact your provider if you have any questions or want to set your third-party domain.
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