Bittrex customer support report.

in bittrex •  7 years ago 

You guys are sure to become the dominant platform.

You got the golos wallet fixed with a minimum of discomfort.

Now if you would just give me back my 25sbd.

The email said you had it all under control.  #67272

You had the transfer wallet number you needed, you validated the transfer had occured, but it has been 8 days since then.

I'm sure you are swamped with support tickets, but this support ticket has had everything done for 8 days.

Making me wait at this point is just poor customer service.

When your support rep says everything looks good, and then I still haven't been refunded 8 days later, perhaps you can understand my need to speak up.



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I find the support slightly lacking also but compared to Polo and Coinbase/GDAX they are great, in my experience. I hope they resolve this for you.

Thanks for sharing. I found help in the steem/cryptocurrency world to be hard to come by without some brown nosin. I have however found some good support. Will have to check out bittrex.

I like them, they have been very good to me, but when things explode like they have sometimes they have to be nudged a little, imo.

If @poloniex had had Golos, I never would've tried @bittrex, until I'd had a problem, but now that I can do everything in one place, why wouldn't I?