GONT and technical support systems

in blockchain •  6 years ago  (edited)

Good afternoon! The article will tell you about existing in GONT ontologies, which solve problems with software. Have a productive reading!


1. Video example of a problem and solution

GONT for technical support – [visualization 1]
https://www.youtube.com/watch?v=FNHWcUMyXe0

After the beginning of active use, GONT Space will represent a fairly extensive ontology of knowledge (in the form of a tree), including those that are not in public sources in an ordered form (such as the large public ontology of Wikipedia). And the very presence of a very large ordered ontology makes it possible to build a strong artificial intelligence. Including, for systems of automatic support of users.

2. Private and global ontologies in GONT Space
A global ontology can be considered, for example, the knowledge base about Microsoft technologies – MSDN – because this knowledge is also embedded in a variety of third-party products.GONT Space introduces a knowledge rating (NODES of the GONT tree) by proxy and “globality”.

Global branches of GONT Space will be significantly protected from “bogging” when injecting insignificant knowledge into their branches.

Private knowledge ontologies can be built to order for any areas of knowledge. For example, for areas of technical support for small companies that have initially little visibility for global semantic engines. After building private ontologies in GONT Space, new gas appears, which can be brought to the gas exchange and bring a constant income to the owner of this knowledge.

3. Mixing of gas
Example:

– Potential demand for the intermixing of gas services in practice.The user wants to get answers to LANDesk’s technical support questions (Ivanti), but the issue also mentions interaction with Microsoft products. For products based on knowledge of Microsoft, another specialized service may be responsible, but it can sell its gas so that the answer to the LANDesk user’s question is full.

4. Base service gas
In GONT there are basic services from which you can “inherit” all other support services.

Example:
Analysis of grammars: For AI chat robots there is always a basic functionality.
For example, the analysis of grammatical meanings of sentences depending on the language. And there are GONT cores that perform this basic work. After completing the basic work, you can proceed to a thematic analysis of the proposal and the construction of answers.

Similar in application projects:

1) Ashmanov and his semantic robots
INF FOR BUSINESSChatbot imitating a dialogue of a living person who collects leads, sells products, helps with support. It is embedded in the site, mobile applications, instant messengers and social networks.
[https://inf.ai/]


2) Lexy
Smart assistant and a pleasant interlocutor Lexy
[http://lexybot.com/]


Thank you for attention! See you in the next articles.
GONT


Authors get paid when people like you upvote their post.
If you enjoyed what you read here, create your account today and start earning FREE STEEM!