Communication is the source of communicating from one place to another like, internet, email, telephone, mobile phone, etc. The communication channels refer the term given to the way in which we communicate. There are multiple communication channels available to us today's, for example, face-to-face conversation email, internet, etc.
The communication vital for effective communication as each communication channel has different strengths and weakness. For example, the technical information is better done via printed document than via a spoken message since the receiver is able to the information at their own pace.
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