GoPro Karma Grip Broken after 90 days! Customer Service review.

in camera •  7 years ago  (edited)

The GoPro Karma grip is an awesome product that I have used a lot to get some great shots while on the move. The housing design is made of plastic and it broke the other day right at the hinge. Dreading the customer service process and usual run around you get from most companies, I made my call to GoPro customer service today and wanted to share with you how it went.

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I am glad to see the sent you a solution. The Go Pro 5 prices are much lower than in February. I will be getting mine before summer is over.

Hello sir this is my first day and first comment on steemit. I listen about you from my steemit frnds .

Welcome buddy, i hope you'll have a great time here.

The way you are review this thing is just fabulous, hopefully you'll not face any further issue with go pro product, as you have said their customer service is good and that's good for the company,
Glad you god another piece of Grip.

Yes friend this is amazing review from your side.thanks a lot from my side.

Amazing review sir you have explored from top to bottom great to see this as it may help some people.

I sure am glad you didn't have to deal with any "rigga maroll"

I have never owned a GoPro but I have always been amazed by the quality of its products. Or better yet o should say the quality in the images and videos it takes. I have several people I know who own a GoPro product and they absolutely swear by them. They have shown me the different pictures they have taken and I really couldn’t believe it. I have considered getting one myself but I’m not sure I would get the best use out of it. Glad to hear their customer service is as good as the pictures it’s product takes.

Its always nice when companies stand behind their products... glad it was easily resolved!

Good customer service. Good to know, might look into getting some GoPro stuff.

It is something only a few companies really understand, how to practice real customer care. I think it is one of the most important processes of a company. You can sell anything you want, but if your support sucks or aftersales, people leave without a doubt... My oldest son has a Hero4 and indeed it are great cam's.. easy to use, great picture/film and a quality product...

Oh i have never use this product .Thanks for sharing with us :)

It's such a great product , how much it's worth ?

Looks like a very interesting and useful product,
But as we have seen, Grip is broken and that's a sad part, They should make steel grip so that we can easily play around with this thing.

Glad to know about their good customer service.

firmware update and calibrate will fix the issues with button's not working. I had same issue and had to update the firmware on both the camera and gimbal.

Muy buena camara solo ay que tener buena practica amigo @broncnutz saludos desde venezuela.

nice camera, but your piece is short lasting...
is it repairable dear?

I have the same problem, but holding down the power button for a minute didn't solve the problem Really disappointed by GoPro's recent quality control problems. @broncnutz how can i solve this problem.

@broncnutz This video is really help to me for buy a gopro camera. Thanks for share dear it's really informational post.

I think they need more user

Hi sir, most welcome.
Really sir you smartphone camera so amazing.. best of luck.

  ·  7 years ago (edited)

nice. Go Pro camera can fit up to the drone? wah.. the grip is a few hundreds? too high for me!

what done you do? Roof, weed and gkw !

It is one thing solely some corporations extremely perceive, the way to apply real client care. i believe it's one among the foremost vital processes of an organization. you'll sell something you would like, however if your support sucks or aftersales, folks leave while not a doubt... My oldest son incorporates a Hero4 and so it square measure nice cam's.. simple to use, nice picture/film and a top quality product...

@broncnutz please share the reviews of Go Pro Camera

Hello sir @broncnutz this is my first day and first comment on steemit. I listen about you from my steemit frends .You can sell anything you want, but if your support sucks or aftersales, people leave without a doubt... My oldest son has a Hero4 and indeed it are great cam's.. easy to use, great picture/film and a quality product...

This product looks very useful as video show that its grip was broken this is not so good but overall it is awsome

nice video

shud've change it's name to gobroke

Good to see this video go pro really makes some wonderful products and great products really need a great customer support team :)

I hate dealing with customer service

karmaphala dr̥ṛhamuṣṭi ēkaṭi sarala paṇya yē āmi anēka mahāna śaṭa pētē yakhana padakṣēpa upara byabahāra karēchēna. Hā'ujiṁ nakaśā plāsṭikēra tairi karā haẏa ēbaṁ ēṭi ḍāna kēśē an'ya dina bhēṅgē. Grāhaka sēbā prakriẏā ēbaṁ āpanāra prāẏa calamāna sañcālana ḍrēḍiṁ bēśirabhāga kōmpāni thēkē, āmi āja GoPro grāhaka sēbā āmāra kala karā ēbaṁ āpanāra sāthē śēẏāra karatē cēẏēchilēna kibhābē ēṭi giẏēchilāma

great review. your video is very nice. thanks for @broncnutz

Thanks for taking time to shared the review, Sir @broncnutz

  ·  7 years ago (edited)

beutiful.video.......nice camera
......Thanks for sharing this..

i have not used this products, your review awesome, thanks for taking time to shared with us.