Buyer beware with Coinbase

CoinBase.com is by far, the EASIEST way to onboard money into the Crypto World. It should in no way, shape, or form be trusted or used for large purchases though.
Problem:
I was a HUGE Coinbase fan, until I ran into difficulty and needed customer support. My account was locked up because my State doesn’t support them and I was prompted for my address once I made a transaction above some arbitrary level. (Still not sure what the financial level is) This wouldn’t have been a problem if they had allowed me to move the money to another location, or at the very least, not processed my buys just made before that lock up. Coinbase instead took the money from my Bank Accounts and refused to respond to single customer support request.
Solution:
You can open a coinbase account, but they don’t do customer support, at all. I’ve heard Gemini works well, but have no experience with them. I know Kraken has customer support, but they’re a bit slow. Slow is MUCH better than none. Bottom line, open a Kraken account if your country/state supports it. You also know immediately if your account is permitted or not, rather than a surprise one day out of the blue. If you’re going to use Coinbase, only do small transactions and get the money out ASAP. To store your money, I HIGHLY recommend a Ledger Nano S. Order now because they’re having difficulty scaling to the market demand and have been shipping in bulk amounts for purchases made 2–3 months in advance. The Ledger Blue is to be release to early buyers in late September 2017. I’m thinking about getting one, but they’re pretty pricey. Check them out a Ledger Nano S here: https://www.ledgerwallet.com/r/89e7
After 7 days, I did manage to get a real response from Coinbase, but still awaiting any kind of real resolution.