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After getting to know your customers better, strengthening your brand, you must begin to strengthen your value proposition much more.
Surely those good customers are loyal customers and this feels secure in your product or service, they feel secure in what you offer, so you have the possibility of increasing your sales ticket, I share some ideas to apply.
The ideal is to offer products that complement what they have already acquired, you can offer a membership or subscription to obtain training, access to exclusive content, etc.
You can make good use of promotions, discounts, this must be done after financial analysis of your business. Another idea that works very well is the aforementioned exclusive access or subscriptions, this is to make your loyal customers feel valued and that they are part of a select group.
After all this or other ideas, we need to stay in shape, we must measure all the time each of the actions applied. We must make the necessary adjustments and continue to constantly improve.
You can appoint project managers, making collaborators part of the company increases their commitment.
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