GDAX’s position
While all trades were executed correctly during the price volatility last week, GDAX has acknowledged that customers who had stop-losses/margin calls triggered were not happy. Hence it has decided to credit affected customer accounts.
GDAX’s VP Adam White writes in a blog post:
“We will establish a process to credit customer accounts which experienced a margin call or stop loss order executed on the GDAX ETH-USD order book as a direct result of the rapid price movement at 12.30pm PT on June 21, 2017. This process will allow affected customers to restore the value of their ETH-USD account to the equivalent value of their ETH-USD account at the moment prior to the rapid price movement.” this is a portion of the story fromcointelegraph.com/news/gdax-to-compensate-customers-who-lost-money-in-eth-flash-crash