In this fast-moving world, consumers who buy products online are expecting rapid delivery nowadays. A new industry named ‘Q-commerce’ has been raised and provides the fastest delivery to the customers. As the demand for this has been increasing in recent days, many e-commerce businesses are updating themselves as Q-commerce.
If you are an entrepreneur relevant to this industry, then you must know about the Q-commerce concept and the necessary tools to update your business. This blog will expose the software named “Delivery Planner Software” that can improve Q-commerce business. Let’s check it.
What is Optimum Route Planning Software?
A Delivery Planner Software is a digital solution that can be used to optimize the delivery process. It is advanced software that can integrate the collection of information and real-time data to leverage and fasten the last-mile delivery process.
It has been influencing various industries related to the shipment and delivery process. For example, it plays a vital role in the courier business, transportation, food delivery business, alcohol delivery, e-commerce, and also the q-commerce. Now let’s check about q-commerce in detail.
Q-commerce: What is It and Influential Factors of Its Success?
The term ‘Q-commerce’ has been booming in recent days over the internet and in the e-commerce industry. It means that “Quick Commerce” is nothing but rapid delivery. It is a type of e-commerce where rapid delivery is a promise which must be kept. Along with this, the q-commerce are having the following factors to be a successful model.
Personalized customer experience,
Competitive Pricing Strategy,
Product Quality and Sustainability,
Loyalty and Engaging Strategies,
Fastest Booking and Delivery Process, etc.
In this list, rapid delivery is one of the important factors and also the promise of the q-commerce model. So, you should pay high attention to it. A delivery planning software will help you to do that.
How an Optimum Route Planning Software is Essential for Q-commerce?
A delivery route planning software has various features and functions to enhance the delivery process. It starts with choosing the perfect vehicle for the delivery process. For example, some grocery delivery businesses prefer bicycles for last-mile delivery. The type of vehicle varies concerning distance, product type, and time to deliver. A delivery route planning software can support the delivery process by following methods.
Gathering Real-time Data- As the first step, the software will collect the exact location of the customer and the delivery person. Along with this, it can collect real-time traffic insights on the route that connects the delivery person and the customer. So that the software can provide the optimum route to deliver the product.
AI-powered Mapping Solution - By integrating the real-time traffic data and the location, the software can suggest a short and efficient route to cut the time to delivery. The machine-learning property of the software can make this possible and effective. This feature also is very useful when the driver faces unexpected roadblocks and other barriers on the route.
Communication Support - This software allows the admin to contact the driver through their mobile. So, in case of any emergencies like engine failure or flat tires, they can easily inform the admin. With the help of delivery software, another vehicle can be assigned to complete the delivery.
Real-time Tracking - Through this software, the location of delivery persons can be monitored. So, the possibility of losing their route can be reduced to a low level. This feature also enables real-time progress in the delivery process for the customers.
Estimated Time of Delivery - It is one of the important applications of the delivery planner software. By integrating this software with the delivery person's mobile app and customer app, it can show the ETD (estimated time of delivery) accurately.
Personalized Delivery Method- During the delivery process, the admin can also communicate with the customers through this tech solution, to ensure their presence at the time of delivery. In case of their absence, the admin can reschedule the delivery date and time with the knowledge of the customer. They can also schedule a contactless delivery.
These features of a delivery planner software make the delivery process easy and quick.
Benefits of Having a Delivery Route Planning Software
By using this kind of delivery planner software, you can get some benefits in your q-commerce business. Here is the short list of benefits of delivery planner software.
Organizing Multiple Delivery Points - The main benefit of this software is that you can manage multiple deliveries simultaneously. That means you can organize multiple drop-off locations (delivery points) with this software. It can suggest a route that connects all points of delivery in a single trip.
Reduce Transportation Cost - By optimizing the delivery route for multiple delivery points, you can cut the fuel cost for the delivery process.
Customer Service - By providing an exact estimated time of delivery, you can improve the customer service in your business.
Get Better Workflow - With this delivery planner software, you do not need a huge number of delivery persons but you can deliver on time by optimizing the work allotment of the delivery persons properly.
Increase Productivity - The delivery planner management app/ software can ensure on-time delivery. So, the customers will get a positive perception of your business. It’ll lead you to get a more customer base.
Product Safety - By choosing the right path your delivery person can drive smoothly and the product that should be delivered is also safe. By monitoring the driver during the delivery process with the help of driver sleep detection and alarming system and other IoTs, you can ensure the product safety and also the driver safety. It is possible by integrating IoT with the software.
In simple words, the delivery planner management app/ software is an important thing for your q-commerce business.
Summing Up
As the demand for rapid delivery is increasing nowadays, the opportunity for Q-commerce is increasing rapidly. Such businesses that are ensuring the fastest delivery must have the delivery planner software to optimize the delivery route and reduce the delivery time.
So, you can update your e-commerce business as q-commerce with delivery route planner software. But pay attention to choosing the best delivery route planning software development company to get productive software.
