Introductory
Don't worry too much if you lack advanced technical computer skills.
A lot of that can be remedied by just putting in a little bit of time
each week in doing some self-study.
Don't worry too much if you lack advanced technical computer skills. A lot
of that can be remedied by just putting in a little bit of time each week in
doing some self-study. In this guide, you'll learn which computer skills are
necessary to serve your sweet spot small business clients.
If It Works, Break It
You can do something as simple as getting a not-for-resale (NFR) copy of a
product that you want to sell, install, and support and then working with the
product in your lab. When you or one of your lead technicians or engineers
has a spare half-hour to an hour, you can walk through the basic
installations. Then, deliberately break the lab installations. Next, reinstall the
software until you get more comfortable with the package.
Most of these products that you'll be installing for small businesses are very
mature technologies.